OUR MISSION IS TO HARNESS OUR CREATIVITY INTO A VIABLE SOLUTION
i-Grant Marketing Services, Incorporated (iMS, Inc.) is a BPO company that has stayed true to its Filipino heritage. It has been committed to deliver world class quality service since 2017. The company has proudly incorporated the signature values distinct to the Filipino people, values such as warmth, integrity, and the notion of shared self.
iMS, Inc. is a growing force in the highly competitive Philippine BPO industry. As such, it continues to help clients based in the United States with debt consolidation programs, federal student loans, payment collection, health insurance, customer service, and back office services.
iMS, Inc. was established as a corporation last July 2017. What started as a team of ten people has now grown to over a hundred strong. With a strong foundation, the experience of the company’s core team in the BPO industry spans for more than a decade.
Today, iMS, Inc. operates at the Antel Global Corporate Center in the middle of the Ortigas business center. The building is equipped with back-up power generators to ensure continuous operations, giving 100 percent uptime even through power outages. The office has 200 seats with up-to-date technology that includes the latest in office computers and headsets. There are two dedicated lease lines for the internet, both BlackFiber. These are all are paired with the latest and licensed CISCO routers and switches. iMS, Inc. has Dell Servers, Amfeltec Timers, Giga bit networking housed in Data centers in Los Angeles, Dallas, and Florida, covering the United States.
It is iMS, Inc.’s firm belief that its client’s success is its own success. To achieve that, constant communication and collaboration is needed. As a company, iMS, Inc. views itself as an integral part of its client. iMS, Inc. is committed to delivering client-centered and remarkable customer experience. With its team’s dedication to a culture of excellence, it has created more opportunities for its employees, its community, and its country.
We Thrive On Challenging Projects That Produce Bigger Rewards.
Our Services
Lead generation
with the hope of nurturing them throughout the buying process to help convince them about your offerings and then convert them into a paying customer.
Customer Service
making sure their needs are met in a manner that reflects positively on the company or business.
Sales and Marketing
they both impact lead generation and revenue. The term, sales, refers to all activities that lead to the selling of goods and services.
Compliance and Billing
which involve collecting the information needed to construct an invoice, creating invoices, and issuing them to customers.
The industries we are currently involved in
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Retail
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Healthcare
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Travel and Hospitality
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Insurance
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Financial Services
Our Partners